GDPR Privacy Statement

1.  Introduction

This privacy and cookie statement applies to the processing of personal data by MediaGroupXL and describes what personal data it processes and how it is used. Estate Agents Greece processes the personal information provided by you for the benefit of MediaGroupXL and companies affiliated to these companies (hereinafter jointly referred to as Estate Agents Greece). MediaGroupXL offers various services to Users on the internet, including via apps where personal data can be collected.

The privacy and cookie statement applies to all Services offered by Estate Agents Greece on the internet and via apps, including Estate Agents Greece and Estate Agents Greece sub-domains.

If a User has accepted this privacy and cookie statement on a MediaGroupXL platform (for example on Estate Agents Greece), this permission also applies to multiple MediaGroupXL platforms (cross-domain). 

As further explained below, Estate Agents Greece collects data about the Users when they:

a) register for the Service for the first time (through Estate Agents Greece Account) and when they subsequently use the Services;
b) use the Service (website visit and app use) and
c) at every contact between Estate Agents Greece and the User.
This information is used (sometimes in combination with other information) to be able to offer the Services and to invoice them, to improve the Services, to create a profile with which the Service or advertisements and other commercial communication can be focused on the personal preferences of the User, to provide support to the User, and for the other purposes described in this privacy and cookie statement.

2. Definitions

Estate Agents Greece Account • the personal registration, consisting of the username / email address and the password, with which the User can access the Services.
Devices • the devices, such as PCs, smartphones or tablets, with which access can be obtained to the Services.
Content • Information (including audiovisual material, such as films, television series, trailers and previews) that Estate Agents Greece makes available as part of the Service.
Services • the services offered by Estate Agents Greece on the internet and via apps to the Users, whether or not after payment, via the Estate Agents Greece Account, via unregulated website visit and via app use, and only for end use under the applicability of the Terms of Use 
User • the natural person who does not act in the exercise of a profession or business who purchases Service from Estate Agents Greece.
Personal data • any information concerning the User, with which the User can be directly or indirectly traced, including an IP address.
Privacy and cookie statement • the current privacy and cookie statement from Estate Agents Greece.

3. How do we collect information
Estate Agents Greece collects information about the Users in the following ways:

Directly from the person concerned:
for example, if the person in question creates a Estate Agents Greece Account, if he signs up for a special promotion or promotion of Estate Agents Greece , if a User sends an e-mail or otherwise comes into contact with Estate Agents Greece, for example with questions about the use of the Service or if Estate Agents Greece Users offers the opportunity to place information on websites.

As a result of the use of the Service:
Users have access to the Service with their Estate Agents Greece Account, and Estate Agents Greece can also offer the Services to people without Estate Agents Greece Account. If the User gives permission for this, Estate Agents Greece can use the unique features in the context of the Service

From third parties:
For example, if a User or other visitor of a Estate Agents Greece website uses social network features integrated into our Service, Estate Agents Greece may receive certain information from the relevant social network, such as Facebook, Twitter and Google+. Estate Agents Greece can also receive information from partners that are deployed at the Service. For example, Estate Agents Greece uses the services of other parties that help it to map and analyze the use of the Content and websites. An example of this is google analytics. This is a tool that makes it clear to Estate Agents Greece how Users view a Estate Agents Greece website (where users click on and how often).
It is also possible to think of partners who take care of the payment of the Services on behalf of the User. An example is Mollie or Paypal, this Payment Service Provider takes care of the payment transactions between User and services and Estate Agents Greece products.

4. Cookies
What are they:
Cookies are small files that can be placed from the Estate Agents Greece websites on the User’s Devices.  For example, the User can easily be recognized on a subsequent visit without having to log in again on his or her Estate Agents Greece Account.
Visitors of the Estate Agents Greece websites (who are not logged in with a Estate Agents Greece Account) can also collect information about their use of the websites with cookies.
There are different types of cookies. In some cases, cookies are automatically deleted when the User closes his browser, in other cases these cookies are retained for a longer period of time and can also be read out for subsequent use of the Service.
To the extent that Estate Agents Greece collects personal data with the aid of cookies, these will be processed in accordance with the provisions of this privacy and cookie statement.

Which cookies does Estate Agents Greece use:
Estate Agents Greece places its own cookies in order to recognize the User on a subsequent visit without having to log in again in his Estate Agents Greece Account. Estate Agents Greece can also place cookies for making profiles. Estate Agents Greece may also place tracking cookies, which are used by Estate Agents Greece if you, as a visitor, browse to third-party websites where the Estate Agents Greece advertising network can place advertisements. Estate Agents Greece also uses third parties to analyze the use of its Content, websites, apps and the Services.
These third parties also place cookies on your Devices for Estate Agents Greece, which are used to map how Users use the Services. Examples are Google Analytics. 

Cookies from other parties:
Cookies from third parties are placed on your Devices by third parties, and only these third parties have access to those cookies and the information collected by the cookie. Third parties that can place cookies through the Service are, for example, advertising networks that place the advertisements on the Estate Agents Greece websites. 

Social networking services such as Facebook, Twitter and Google+ can also place cookies via the Estate Agents Greece websites. This is done via the buttons of these social networks that can be offered on the websites of Estate Agents Greece to promote Content (“I like it”) or to share (“tweet”).

Delete cookies:

Browser applications can be set so that new cookies are no longer received during the next use of the Services.

The way in which differs per browser; consult the help function of the browser if necessary.

It also explains how previously placed cookies can be removed. NB: a visitor to the website or a User who no longer wishes to receive cookies at all should change these settings in all browsers and on all Devices that are used.

If cookies are refused and / or removed, it may happen that the User or the visitor of the Service can not make use of all possibilities of the Service or the Service.

5. What information we collect about Users

Estate Agents Greece collects and processes the following information about the Users, for the purposes explained elsewhere in this privacy and cookie statement:

Contact details and Estate Agents Greece Account:

Estate Agents Greece stores the contact information that Users provide when they register for the Estate Agents Greece Account or a promotional campaign.

The registration procedure indicates whether the requested information is mandatory or not.

Payment details:

if a payment has to take place, Estate Agents Greece – via the party that arranges the payments on its behalf – stores information about (the method of) invoicing and payment for the Services. Estate Agents Greece does not store any payment details such as bank details of users or credit card details. 

Information posted by Users themselves:

Estate Agents Greece can for example offer the possibility to post comments on Content. Estate Agents Greece may display this information on the websites or in apps or social media tools that it develops to offer or promote the Services.

Information about the requested Content:

Estate Agents Greece keeps track of what Content is requested using cookies and / or the Estate Agents Greece Account of a User.

Other information about the use of the Content and the Services:

Estate Agents Greece can also gather more general information about the use that Users and website visitors make of the Service, for example by keeping track of how often and from which IP address the User logs in, with which browser the websites are visited or with which type Device the Content is requested. Estate Agents Greece can also keep track of whether and how the User responds to (interactive) actions on websites (the participation of a User in a (news) quiz, questionnaire etc).

Information about responses to e-mails:

If Estate Agents Greece sends e-mails to the Users, information can be collected about how the User responds to such e-mails, for example the number of times the e-mail is opened and / or clicked on the links in it. .

Information following contact with User:
for example, if a User asks a question by e-mail or contacts the telephone helpdesk.

6. How do we use this information

To be able to offer the Service:

For example, Estate Agents Greece uses the Estate Agents Greece Account to give you access to the Services and the Content, and other information that is included in the registration (such as name and Company name) can be used to check whether the User meets the requirements set .

Specified contact details can be used to inform you about, for example, changes to the Service or planned maintenance (service e-mails).

For the settlement of payments:

certain information requested at registration may be required for the settlement of the invoicing and payment for the Service. 

For sending newsletters and promotions:

Estate Agents Greece can also use contact information and other collected data to bring attention to themselves by phone, mail, e-mail, SMS, push messages from apps or other suitable media, promotions or offers (action e-mails), or to keep Users informed about the Services and the Content (newsletter e-mails).

Users can opt out at any time.

For others than Users, Estate Agents Greece will only approach them if the person concerned has asked for it, for example by signing up for it.

To improve Service and to identify general trends:

Estate Agents Greece uses the (consumption) data of all Users to analyze in a general sense how the Service is used and which trends can be observed, in order to make more informed decisions about, for example, the further development of the Service and the supply of Content. .

More technical trends can also be maintained for that purpose, for example with which types of devices or browsers a user requests the content.

To prevent abuse:

Estate Agents Greece also processes the information about the Users and the use of the Service to prevent misuse of the Services and the Content, to prevent fraud (eg with credit cards or other means of payment), and for the rights of others.

Compliance with laws and regulations:

Information can be used to comply with laws and regulations that apply to Estate Agents Greece, to deal with disputes and to have (audit) audits carried out.

7. With whom do we share this information

Within MediaGroupXL:

The collected data are provided by Estate Agents Greece  partly processed for the benefit of MediaGoupXL and companies affiliated with these companies.

These companies can gain access to this data insofar as this fits within the purposes described in this privacy and cookie statement.

With (other) suppliers of Estate Agents Greece:

Estate Agents Greece can pass on information about Users to suppliers from whom it uses to realize the Services (for example a mailing company, call center, collection agency, market research agency or the party that is involved in the technical realization of a website or app by order of Estate Agents Greece) ).

With the authorities and others:

in exceptional cases, Estate Agents Greece may provide information to authorities or third parties, if Estate Agents Greece is obliged to do so by law or by order of the court, or if there is reasonable reason to believe that this is necessary to prevent damage or misuse. 

8. The rights of Users with respect to their information

Persons whose personal data are processed have certain rights under the law. Users can at all times and without charge understand the information that is processed by Estate Agents Greece and adjust it if desired. Users may also object to the receipt of information or targeted offers from Estate Agents Greece via e-mail, telephone, post and / or SMS, or to have their data erased in accordance with the applicable regulations.

If the User wishes to make use of these options, then this can be done by contacting them via the e-mail address info@estateagents.gr.

9. Persons younger than 16 years

Persons who have not yet reached the age of 16 (minors) may only register as a User with the consent of a parent or legal guardian.

The parent (s) or legal representative of the minor User must read this privacy and cookie statement in the interest of the minor User and can exercise the rights of the relevant User instead of the minor User.

Estate Agents Greece advises parents or legal guardians to supervise the use of a minor User of the Service and to make such Users aware of the use that their personal data can be made on the basis of this privacy and cookie statement.

10. Security of information

Estate Agents Greece maintains at all times a security level in the processing of information about Users and visitors of the websites or apps that, in view of the state of the art, is sufficient to prevent unauthorized access to, adaptation, disclosure or loss of personal data. Estate Agents Greece uses SSL encryption for its website. You can recognize SSL by a green lock in the browser address bar and starting with https://

As part of this, Estate Agents Greece shall enter into written agreements with suppliers that it engages and process personal data on its behalf, in which appropriate obligations are imposed on these suppliers to ensure the security of these data.

11. Links to third party websites

The Service may contain links to third party websites. Estate Agents Greece is not responsible for the use of personal data by the organizations that offer these websites.

Read the privacy statement, if present, of the relevant website.

12. Contact us

Questions about this privacy and cookie statement, or about the way in which Estate Agents Greece processes data from the User, can be made via the e-mail address info@estateagents.gr.

13. Changes to the privacy and cookie statement

It may be that Estate Agents Greece decides in the future to amend this Privacy and cookie statement. If that is the case, then Estate Agents Greece will inform Users in advance by publishing the modified Privacy and cookie statement. Users are therefore advised to regularly check this statement for changes. This can easily be done by checking whether the reference below has been adjusted since the previous use of the Service. The most current and applicable version of the privacy and cookie statement can always be consulted on the relevant Estate Agents Greece website.